Appointment Booking - E-service Canada.ca

Overview

Do not come to a Service Canada Centre if you:

Are experiencing any symptoms associated with COVID-19 (even if mild);
Have tested positive on a PCR or rapid test, been presumed positive for COVID-19 in the past 7 days; or
Have been instructed by public health authorities or a health care provider to quarantine or isolate for any reason.

Please follow public health advice. If you don't follow public health advice and try to enter the office, you could be reported to local public health authorities. For more information, visit Canada.ca/covid19.

Service Canada is committed to providing a safe environment for all. Please read the following instructions carefully before visiting the office for your appointment:

Please arrive no more than 10 minutes early for your appointment. If you are late, you may have to make another appointment.
When you arrive for your appointment, please check-in with the Commissionaire. You will have to give them your name and the time of your appointment.
You should be ready to wait outside the office, should you be required to do so.
During your visit, please follow health and safety signage.
Service Canada requires everyone to wear a face mask at all times inside the office.
Be sure to bring all the required documentation for your request.

Canceling your booking

If you need to cancel your appointment, please click on this link and follow the instructions: Cancel Booking

If you want to change the appointment, you will need to cancel it and book a new appointment.

Scent-reduced environment

Service Canada promotes a scent-reduced environment. We encourage limited use of scented products in our offices.

Passport Service

Please bring the required documentation, indicated on the requirement checklist section on the application form, at your appointment. For more information, visit Canada.ca/passport.

Important: If you need a passport in less than 45 business days from the date of your appointment, a proof of travel or need is required.

Please note that you cannot transfer your appointment to another person.

Biometrics Collection

Please remember to bring the following with you to your appointment:
- Your Biometrics Instruction Letter, and
- The passport or travel document used in your application.

Confirmation

Appointment Confirmation Number:

Appointment Details

Office Information

Start Date/Time

Metadata

Office

End Date/Time (Office Local)

Last Name

Protection level when complete: Protected-B